Tugas Softskill 1 Semester 6

What is communication?

Communication (from Latin commūnicāre, meaning "to share") is the activity of conveying information through the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behavior. It is the meaningful exchange of information between two or more living creatures.

http://en.wikipedia.org/wiki/Communication

According to Hybel & Weaver (2004, p7) the terms ‘Communication’ which is interact with others to share information and beliefs, exchange ideas and feelings, make plans and solve problems. Sometimes this interaction is done interpersonally, in a team or small group, in a conference and sometimes through the media or via computer. We may say that communication consists of transmitting information from one people to another.

http://www.123helpme.com/communications-view.asp?id=164275

What is business?

A business, also known as an enterprise or a firm, is an organization involved in the trade of goods, services, or both to consumers. Businesses are prevalent in capitalist economies, where most of them are privately owned and provide goods and services to customers for profit. Businesses may also be not-for-profit or state-owned. A business owned by multiple individuals may be referred to as a company, although that term also has a more precise meaning

http://en.wikipedia.org/wiki/Business

Griffin dan Ebert (1996)

“Business is all those activities involved in providing the goods and services needed or desired by people”.

Allan Afuah (2004)

“Business is the organized effort of individuals to produce and sell for a provit, the goods and services that satisfy societies needs. The general term business refer to all such efforts within a society or within an industry.

http://assharrefdino.blogspot.com/2013/11/normal-0-false-false-false-in-x-none-x_22.html

What is business communication?

Business communication is communication that promotes a product, service, or organization; relays information within a business; or functions as an official statement from a company.

http://en.wikipedia.org/wiki/Business_communication

Rosenbaltt (1982:7)

“ Business Communication are purposive interchange of ideas, opinions, information, instructions, and the like, presented personally or impersonally by symbols or signal as attain the goals of the organizations“.

Persing (1981:108)

“Business communication may be defined as the spiraling process of the transaction of meanings through symbolic action involving all elements associated with sending and receiving written, oral, and nonverbal messages internal to organizations of paid people working together to produce and market goods and services for provit.

http://mbegedut.blogspot.com/2011/06/pengertian-komunikasi-bisnis-menurut.html

 Circle of Communication

1. Ideas occur

You have an idea that you want to communicate.

2. Message coded

You think through how you are going to say what you are thinking. You put your thoughts into language or into some other code such as sign language.

3. Message sent

You speak, sign, write or in some other way send your message.

4. Message perceived

The other person has to sense your message. They hear your words or see your symbols.

5. Message decoded

The other person has to interpret or decode your message or what you have said. This may not always be easy as they may make